Privacy Policy

Privacy and security

This policy sets out how Chinmaya Mission UK aims to repay the trust you have shown by sharing your personal data with the charity.

Who are ‘we’?

In this policy, whenever you see the words ‘We’, ‘Us’ or ‘Our’, it refers to Chinmaya Mission UK, a charity registered in England and Wales (1077622).

Your acceptance of this policy, and Our right to change it

By using Our websites, social media pages, attending our events or providing your information you consent to Our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please do not use Our sites, social media pages or services.

We may make changes to this policy from time to time. If We do so, We will post the changes on this page and they will apply from the time We post them. This policy was last changed on 12 May 2018.

 

What is personal data?

Personal data is information that can be used to help identify an individual, such as name, address, phone number or email address.

The policy in brief

It’s important that you read the full policy to understand what information We hold, how We may use it, and what your rights are – but if you don’t have time to read it all now, here’s a quick summary:

They are the basics, but don’t forget to come back later and read the full policy (below), so you’ve got all the details you need.

 

THE FULL POLICY

This policy applies to all the websites We operate, Our use of emails and text and other messages for marketing purposes, and any other methods We use for collecting information. It covers what We collect and why, what We do with the information, what We won’t do with the information, and what rights you have.

What information do We collect and why?

We will only ever collect the information We need – including data that will be useful to help improve Our work. We collect two kinds of information:

We collect this information in connection with specific activities, such as newsletter requests, registration for classes, camps or events, product purchases, feedback, and donations etc. The information is either needed to fulfil your request or to enable Us to provide you with a more personalised information about our work. You don’t have to disclose any of this information to browse the sites. However, if you do choose to withhold requested information, We may not be able to provide you with relevant information about our work.

What do We do with the information?

We will use the information you provide to:

Using your information for marketing

We only send marketing information to people who have specifically said that they agree to Us doing this, and We will only do so in the way(s) they have agreed to. Marketing information covers information about the goods and services sold, fundraising appeals by Chinmaya Mission UK, and information about our work We do.

If you want to receive this information but haven’t opted in, you can do so by emailing dataprotection@chinmayauk.org.

If We contact you by email, every message We send will include a link to opt out of receiving future messages if you change your mind. If We contact you by other means and you want to change how – or if – you receive Our communications, please email dataprotection@chinmayauk.org.

Sharing your information

We will only share your information if:

We are legally required to do so, e.g. by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court

We believe it is necessary to protect or defend Our rights, property or the personal safety of Our volunteers or visitors to Our premises or websites

We are working with a carefully-selected partner that is carrying out work on Our behalf. These partners may include mailing houses, marketing agencies, IT specialists and research firms. The kind of work We may ask them to do includes processing, packaging, mailing and delivering purchases, answering questions about products or services, sending postal mail, emails and text messages, carrying out research or analysis and processing card payments. We only choose partners We can trust. We will only pass personal data to them if they have signed a contract that requires them to:

Storing your information

Information is stored by Us on computers located in the UK. We may transfer the information to other offices and to other reputable third party organisations as explained above – they may be situated inside or outside the European Economic Area. We may also store information in paper files.

We place a great importance on the security of all personally identifiable information associated with Our supporters, customers and users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under Our control. For example, only authorised personnel are authorised to access user information and We use secure server software (SSL) to encrypt financial and personal information you input before it is sent to Us. While We cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under Our control, We use Our best efforts to try to prevent this.

Unfortunately, the transmission of data across the internet is not completely secure and whilst We do Our best to try to protect the security of your information We cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.

Where you or We have provided a password enabling you to access parts of Our websites or access our classes, it is your responsibility to keep this password confidential. Please don’t share your password with anyone.

We will keep your information only for as long as We need it to provide you with the goods, services or information you have required, to administer your relationship with Us, to comply with the law, or to ensure We do not communicate with people that have asked Us not to. When We no longer need information We will always dispose of it securely, using specialist companies if necessary to do this work for Us.

What We don’t do with your information

We never sell or share your information to other organisations to use for their own purposes.

Your rights

The Data Protection Act gives you certain rights over your data and how We use it. These include:

If you wish to exercise any of these rights please contact the Data Protection Officer in writing at Chinmaya Kirti, 2 Egerton Gardens, Hendon, NW4 4BA or by emailing dataprotection@chinmayauk.org

Please note it is Our policy to charge the statutory maximum fee of £10 for a subject access request.

For more information about your rights under the Data Protection Act go to the website of the Information Commissioner’s Office at ico.org.uk.

Chinmaya Mission UK is not a ‘public authority’ as defined under the Freedom of Information Act and We will not therefore respond to requests for information made under this Act; using the funds generously donated to Us by Our supporters for such activities is not in accordance with Our charitable purposes.

 

OTHER IMPORTANT INFORMATION

Children’s data

Some of the classes and events We offer are aimed specifically at children (for example Bal Vihar and Shishu Vihar) and to deliver these services safely it is necessary for Us to collect data and store it on Our database. Before We collect data from anyone under 18 We will always ask them to:

Links to third party websites

Our websites may contain links to third party websites that We believe may be of interest to Our website visitors. This privacy policy only governs Our websites and We are not responsible for the privacy policies that govern third party websites even where We have provided links to them. If you use any link on Our website We recommend you read the privacy policy of that website before sharing any personal or financial data.

Social media sites

We operate a number of social media pages (including Facebook, Twitter, YouTube and Instagram). Although this policy covers how We will use any data collected from those pages it does not cover how the providers of social media websites will use your information. Please ensure you read the privacy policy of the social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.

Other people’s data

Some of the social media pages that we operate allow you to provide the personal data of other people (eg tagging people on photos). Before providing anyone else’s data please ensure they are happy for you to do so and under no circumstances must you make public another person’s home address, email address, or phone number.

 

Questions?

If you have any questions about this policy or how We use data please contact the Data Protection Officer at the address given above or via email (dataprotection@chinmayauk.org).

Chinmaya Mission UK, a charity registered in England and Wales (1077622) at Chinmaya Kirti, 2 Egerton Gardens, Hendon, NW4 4BA.

Our motto is to give the maximum happiness to the maximum number of people for the maximum time.

Registered Charity No : 1077622